Legal notice

1. Website ownership

Website: kraneo.es. Owner: KRANEO. Tax identifier: 09842j4Q8. Address: Rua da Bela Vista à Graça 27A, 1170-058 Lisboa, Portugal. Legal contact: info@kraneo.es.

Activities: web development, custom software, automation and digital marketing. Registration, authorisation or professional membership details will be included where applicable once confirmed.

2. Terms of use

This notice governs use of the website and its contact channels. Service information is general; each project’s scope, pricing and conditions are defined in a proposal or contract. Requesting information, a quotation or an audit does not by itself form a service contract.

3. Responsibility and availability

KRANEO seeks to keep website information and functionality up to date. Maintenance or technical incidents may interrupt access. Commitments for contracted services are governed by their respective agreements.

Website conditions do not exclude legally enforceable liabilities or restrict mandatory consumer and user rights.

4. User obligations

Use must respect the law and other people’s rights. Provide accurate contact details and avoid sensitive information or unnecessary third-party data. Impersonation, malicious software, unauthorised system access, damage to the service and using forms for unsolicited advertising are prohibited.

5. Communications

Legal and privacy communications can be sent to info@kraneo.es or the address above. Business enquiries and quotations can be requested through hola@kraneo.es or the forms. We will use the contact details provided to reply and handle your request.

6. Intellectual property and links

Texts, images, designs, trademarks and graphics belong to their respective owners. Visiting does not grant exploitation rights. Use requires permission or an applicable legal exception.

Linked external websites have their own terms. If you identify a link or content that may infringe rights, notify the legal contact for review.

7. Exclusion of liability

KRANEO will not assume liability for damage caused by use contrary to these conditions or failures of external networks, connections or equipment where these are not attributable to KRANEO and to the extent permitted by applicable law.

Each user is responsible for their own actions and respecting third-party rights. General website information does not guarantee specific project results; commitments for contracted services are defined in their respective agreements.

This exclusion does not remove legally enforceable liability for intentional misconduct or negligence, data protection obligations or mandatory consumer and user rights.

8. Privacy policy

The data controller is KRANEO; the privacy contact is info@kraneo.es. Form data is used to answer enquiries and prepare proposals. It does not subscribe you to advertising. The privacy policy describes legal bases, providers, transfers and how to exercise your rights.

IONOS provides hosting and manages the info@kraneo.es and hola@kraneo.es mailboxes. Brevo provides SMTP delivery of forms to hola@kraneo.es. Privacy and cookie policies are accessible from this page and the website footer.

9. How long will we retain your personal data?

Your data will be retained for the minimum time necessary to provide the requested service, to address any liabilities arising from it and to meet any other legal requirements.

10. Updates and applicable rules

Changes to this notice will be published with an updated date without modifying existing contracts. Applicable rules depend on the owner’s establishment, the service and the user’s status, while preserving mandatory consumer protection and jurisdiction rules.